ACCESSIBILITY FREQUENTLY ASKED QUESTIONS

Royal Ascot

Where are accessible toilet facilities located during Royal Ascot?

Where are accessible viewing areas located during Royal Ascot?

What general accessibility information should I be aware of in the Royal Enclosure?

What general accessibility information should I be aware of in the Queen Anne Enclosure at Royal Ascot?

What general accessibility information should I be aware of in the Village Enclosure?

What general accessibility information should I be aware of in the Windsor Enclosure?

Ascot Racedays

Where are accessible toilet facilities located at Ascot Racedays?

Do you have an adult changing places toilet or changing places portable unit available at Ascot Racedays?

Can I hire a wheelchair at an Ascot Raceday?

Can I hire an electric scooter, or bring my own, at an Ascot Raceday?

Where are wheelchair viewing areas located at Ascot Racedays?

Are there accessible viewing areas for non-wheelchair users at Ascot Racedays?

Can my personal assistant / carer accompany me for free?

Can I bring my assistance dog?

Do you offer forward parking in your car parks?

Where is best to enter the racecourse if I have accessible needs?

Where is best to find seating?

Will emergency kits be available?

Will there be first aid points at Ascot Racedays?

Where is the quietest area of the racecourse?

What is the Sunflower Lawn?

Do you offer sunflower lanyards?

Is the terrain at Ascot Racedays suitable for those with accessibility needs?

Are there lifts to all floors of the Grandstand?

Can you store my drugs in a cold place?

Can I bring oxygen on site?

Can I have oxygen delivered?

What do you offer for people with hearing difficulties?

Do you have larger print racecards for those who are visually impaired?

What if I have a disability that stops me adhering to your Dress Code?

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