Memberships Frequently Asked Questions

How do I renew my Membership?

How do I access my discounted tickets?

How do I download my new digital admission pass?

When will I receive my admission passes and Membership badges?

I have logged into my account, but I cannot see where to renew my Membership?

What do I do if I do not wish to renew my Membership?

I haven’t held a guest membership previously but want to add one, how do I do that?

I have a guest membership currently, do I have to renew it?

What do I do if the details on my account are incorrect?

I’m unable to register my account using my customer reference number and last name, what shall I do?

How do I register an account if I share an email address with my partner?

Where do I find my Customer Reference Number?

What is the process for securing a guest badge for the King Edward VII Members area?

Can I use my King Edward VII Membership at other events?

What discounted tickets are available to King Edward VII Members?

Do King Edward VII Members get any discounts outside of racedays?

Can I buy extra King Edward VII Enclosure tickets beyond my guest badge?

How do I get in on the day, do I need a physical badge?

How does parking work day-to-day, do I need to book it?

How much does a transferable Guest Membership cost and what does my guest get?

How do I book onto reciprocal racedays at other venues?

Who do I contact about upgrading my Membership or buying extra guest passes?